|The Family History Library in Salt Lake City, Utah|
The idea that the Family History Consultants should be proactive and take the initiative in contacting and helping members with their family history should have been obvious given the statement from page 20 of the Guide:
Working with Members Consultants take the initiative to reach out to members, especially those who are not comfortable using technology, by:
Helping a few individuals or families at a time to work on their own family history so they can perform temple ordinances for their deceased relatives. The most effective place to do this is in members’ homes. The ward council could determine specific individuals or families for the consultant to work with. The high priests group leader assigns these families to the consultant.
Answering family history questions from ward leaders and members.The unresolved obstacle to this process has always been the lack of involvement of the responsible Ward leaders, including the High Priests Group Leader in training and supporting the Family History Consultants.
At the Brigham Young University Family History Library when a new missionary is called and begins to serve, they are mentored with an extensive training program that has been developed over the past two years based in part on The Family History Guide. Unfortunately, there is no corresponding type of instruction for Family History Consultants and even though resources such as The Family History Guide exist, few Ward leaders know of their existence.
A recent FamilySearch.org Blog post entitled, "Find Others to Teach" by Mike Sandberg highlights this issue directly. The post says,
Helping others with family history work is a lot like being a missionary. Why?The post also suggests that Family History Consultants see themselves "as a missionary as you help others with family history. You are on the Lord’s errand." This post should be widely disseminated to all Family History Consultants. Our job here is to be proactive and become involved in helping people directly rather than passively waiting for someone to ask us for assistance.
The Holy Ghost will help you find others to teach as you seek its guidance. It will prompt you because Heavenly Father wants His children to have positive temple and family history experiences that build faith.
- You are focused on bringing others to the ordinances of salvation.
- You are focused on uniting and strengthening families on both sides of the veil.